Slotier Casino Privacy Policy

At Slotier Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our website at https://slotier.com/. By accessing our platform, you agree to the practices described in this document. We encourage you to read it carefully so you fully understand your rights and how we handle your data.

Who We Are

Slotier Casino is operated by Novara Limitada, a company registered in Costa Rica (registration number 3-102-937139; Province 06 Puntarenas, Canton 11 Garabito, Jaco). Our paying and operational agent is DEXVANT LTD, incorporated in Cyprus (HE 474936), located at Nikou Georgiou 6, Block C, Office 303, 1095 Nicosia. We hold a valid gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros — Licence No. ALSI-152312006-FI3. As the data controller, we are responsible for how your personal information is processed and protected.

Information We Collect

When you register, play, or interact with our Slotier platform, we may collect the following categories of personal data:

Personal Identification Data

• Full name, date of birth, and nationality
• Email address, phone number, and postal address
• Government-issued identification documents for KYC verification
• Username and account login credentials

Financial Data

• Payment method details (Visa, Mastercard, Interac, MiFinity, Paysafecard)
• Cryptocurrency wallet addresses (BTC, ETH, LTC, USDT, TRX)
• Deposit and withdrawal transaction history
• Account balance and bonus activity records

Technical and Usage Data

• IP address, browser type, and device information
• Pages visited, session duration, and click behaviour
• Game activity, bet history, and interaction with our VIP and loyalty programmes
• Cookies and similar tracking technologies (see our Cookies section below)

How We Use Your Information

At Slotier Casino, we use the personal data we collect for specific, lawful purposes. We do not sell your information to third parties. Below are the primary reasons we process your data:

• To create and manage your player account and verify your identity
• To process your deposits and withdrawals securely and efficiently
• To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations
• To provide and improve our gaming services, including access to 4,000+ games
• To administer bonuses, promotions, tournaments, and our 15-level VIP programme
• To deliver customer support via live chat, email ([email protected]), phone, and social channels
• To detect and prevent fraud, money laundering, and underage gambling
• To send you relevant marketing communications (where you have given consent)
• To fulfil our legal obligations under applicable regulations

Legal Basis for Processing

We process your personal data under the following legal grounds:

• Contractual necessity — processing required to fulfil our agreement with you as a registered player
• Legal obligation — compliance with AML, KYC, and licensing requirements
• Legitimate interests — fraud prevention, security, and service improvement
• Consent — for marketing communications and non-essential cookies

Cookies and Tracking Technologies

Our Slotier website uses cookies and similar technologies to enhance your experience and analyse site performance. We use the following types of cookies:

• Essential cookies — necessary for the website to function properly, including login sessions and navigation
• Analytical cookies — help us understand how players interact with our site so we can improve it
• Marketing cookies — used to deliver relevant promotional content, including information about our casino bonuses and special offers
• Preference cookies — remember your language and regional settings

You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our platform.

Data Sharing and Third Parties

We at Slotier Casino may share your information with carefully selected third parties only where necessary and permitted by law. These include:

• Payment processors and financial institutions to handle transactions
• Identity verification and KYC service providers
• Our game software providers (including Pragmatic Play, BGaming, Yggdrasil, and 30+ others)
• Regulatory and law enforcement authorities when required by applicable law
• Analytics and fraud prevention partners

We do not sell, rent, or trade your personal data to any third parties for their own commercial purposes.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations. Financial and identity records may be kept for a minimum of five years following account closure, in accordance with anti-money laundering legislation. When your data is no longer required, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by us:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete information
• Right to erasure — request deletion of your data where it is no longer necessary
• Right to restriction — ask us to limit how we use your data in certain circumstances
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — opt out of marketing communications or object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on your consent, you may withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Security of Your Data

We are committed to protecting the personal information you share with us. Our Slotier Casino platform employs industry-standard security measures, including SSL encryption, firewalls, and secure server infrastructure, to safeguard your data against unauthorised access, disclosure, or misuse. Access to your personal data is restricted to authorised personnel only, and we regularly review our security practices to maintain the highest standards of protection.

Responsible Gaming and Data

We at Slotier Casino use your data to support responsible gambling initiatives. This includes monitoring play patterns for signs of problem gambling, applying self-exclusion settings upon request, and enforcing age verification measures. If you believe you may have a gambling problem, we encourage you to contact our support team — available 24/7 — for assistance.

Marketing Communications

With your consent, we may send you emails or notifications about our promotions, casino bonuses, free spins, tournaments, and other special offers. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please do not hesitate to reach out to our team:

• Email: [email protected]
• Phone: +1 778 381 3383
• Live Chat: Available 24/7 on our website
• Messenger: @SlotierSupport

We are here to help and will always strive to resolve any privacy-related concerns promptly and transparently.